Derrick Heng

CMO, Telkomsel

Mr. Derrick Heng was appointed as Chief Marketing Officer in November 2021. With a professional career of over 20 years, he has extensive experience in strategy, digital, marketing, and sales, especially for the telecommunications and technology industry sectors.

Prior to his post as Chief Marketing Officer, Derrick held various strategic positions with Singtel Group; his first 15 years with Consumer Singapore in Marketing delivered key milestones, such as accelerating segment market share and driving brand leadership. Subsequently, in the later 9 years, he took on regional assignments in Telkomsel and Globe Telecom Philippines. In his last role in Globe, he led the pivot to digital solutions play beyond core connectivity for the Small & Medium Business Group, spearheaded Education and Tourism ecosystem initiatives, and garnered many awards and digital project wins.

Derrick has held several key positions in various organizations, such as External Examiner at Ngee Ann Polytechnic Singapore (2009–2013), Council Member and Honorary Treasurer at Institute of Advertising Singapore (2010–2013), and Board Member in INDICO’s digital ventures (2022 to present). He obtained a Master of Management degree from Macquarie Graduate School of Management, Australia, after completing his Bachelor of Arts and Social Sciences degree from the University of Singapore. Derrick has also completed his Executive Development Program from INSEAD – Globe Telecom Executive Course, as well as Game for Global Growth Program – Singtel Executive Course.